On April 12-13, 2024, a seminar on the informationization construction of smart hospitals to ensure high-quality development of hospitals, organized by Pukou District Traditional Chinese Medicine Hospital in Nanjing, was held on the third floor of Huangpu Hotel in Xuanwu District. The theme of this seminar was to promote the integration of informationization construction of smart hospitals with emerging technologies, accelerate the efficiency of informationization construction of smart hospitals, and ensure high-quality development of hospitals. Our company participated in this exchange and discussion as a supplier.

With the deepening of the informationization construction of smart hospitals to ensure the high-quality development of hospitals, accelerating the efficiency of informationization construction of smart hospitals and ensuring the high-quality development of hospitals has entered a new stage. The organizers of this information seminar invited information leaders, heads of information departments, and relevant professionals from various hospitals to the venue to participate in the discussion and exchange valuable experience in the construction of health informationization.

Mr. Kan Chenglong, the General Manager of our company, also shared some thoughts on the three-level construction of hospital intelligent services at the information seminar:

  Analyzed and elaborated on the goals, construction methods, and highlights of hospital intelligent service construction

Construction goal: Meet the Level 3 evaluation of hospital intelligent services; Related hospital performance evaluation items; In response to the theme activity of "Improving Medical Experience and Enhancing Patient Experience (2023-2025)", two improvements and two enhancements are proposed; Meet the diagnostic and non diagnostic service needs related to patient services in the department.

Construction method: Through the construction of a smart service platform, online and offline integration, proactive intelligent push, and systematic rooting can be achieved.

Construction highlights: Intelligent guidance throughout the entire process, convenient registration through multiple methods, centralized appointment for inspection and examination, intelligent follow-up appointment, etc. Targeted establishment of a unified intelligent service center service: construction of a full resource appointment platform (appointment center), a comprehensive message processing platform (message center), and an instant doctor-patient interaction system (interaction center) to support the implementation of multiple project functions and logic to meet evaluation requirements.

  Our company has also benefited greatly from this information exchange meeting, promoting the development and application of emerging information technologies in the medical industry, accelerating the efficiency of information construction in smart hospitals, ensuring high-quality development of hospitals, and better meeting the medical and health service needs of the people. Our company will continue to focus on our own product positioning and strive to improve the intelligent experience of hospital treatment processes, comprehensive experience of non diagnosis and treatment services, timely experience of doctor-patient interaction, and assist in the construction of smart hospital rating in the field of hospital intelligent services.